Our managed services are tailored to your specific needs. We range from remote-only service anywhere in the world to onsite service quarterly, monthly, weekly, or daily in the north Georgia area. Our goal is to maintain your technology to allow your operations to continue even in the event of a disaster and, more importantly, to prevent them altogether by preempting catastrophic failures of any failing hardware with regular maintenance. By heading off possible hardware failures and training employees to be smart about their interactions on the internet, most companies recoup our costs by dodging just one ransomware or phishing incident.
Wireless technology is constantly changing and so we also constantly change. We work with multiple manufacturers to find the best devices for the environment we are working in to make certain the connections are consistent and as fast as possible for the devices that are being used on site. We start with a site survey of the location to determine current usage and needs and then perform a wireless test throughout the site to make sure there are no dead zones.
Phone systems are one of the most important pieces of most businesses. It is as personal to you as your desk and your system should work for you. Depending on your desired usage, we use hosted, VoIP, digital, and Hybrid systems to make certain the system you have does everything you need. Our installations include training for your employees and 30 days of changes to make certain it works exactly the way you like.
We have engineers on staff to provide the best recommendations and repair options available. Almost any electronic device can be repaired, it is really just a question of cost and convenience. For any computer that is 4 years or younger, a quick hard drive replacement or basic maintenance will keep it running for a few more years. For older machines, we will typically recommend replacing it, but, as with any technology, it will depend on the specifications of the electronics in question. Our opinion on the repair is always free.